Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags (if applicable), and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at contact@babyessentials.ie. Please note that returns will need to be sent to the following address:
Baby Essentials Pogodna 13 26-634 Małęczyn Poland
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at contact@babyessentials.ie.
Exchanges
Accept exchanges
Product condition
New only
Window
30 days
Method
By mail
Return label
Customer responsible (unless item is damaged or incorrect)
Restocking fees
No cost
Refund processing time
10 business days
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling-off period
Notwithstanding the above, as we operate within the European Union and sell to customers in Ireland, you have the right to cancel or return your order within 14 days, for any reason and without justification.
As above, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
Customer support
Email: contact@babyessentials.ie
BabyEssentials.ie is operated by:
Mlaroho Sp. z o.o. UL. ZEGANSKA 15, 04-713 Warsaw Poland
Tax ID (NIP): PL9522228267